( One side of a one-track mind )
thanks in advance
- Mood:
hopeful
Group of 13-14 year old boys walk up to the cash register and my colleague goes over to deal with them. They say:
"Is it awesome to work here? Do you get paid well? Haha, no, it's a shitty job, this is a fucking Mix store." (mix being the chains name) and walk away.
Call us when you turn 17 and start actually applying for jobs. You won't really be picky. :)
Dear darling customers of mine, I like my job and I will do many things for you. However.... I will not....
( Things I will not do for you, Part the First )Edited to fix some weird formatting issues....
- Location:Library
- Mood:rushed
- Music:Once in Royal David's City - Various Artists
Guest: I'm checking out. *has a hotel survey on the counter and is for some reason writing my name on it*
Me: Alright and how was your stay?
Guest: Roarblahroar horrible stay, you suck, couldn't get any sleep.
Me: *confused look and try to ask him what happened but he is in to much of a hurry to leave and find somewhere he could get some sleep
Once he's gone, I look over at my shuttle driver and he has a WTF look on his face too and then I look at the survey he had with him when he checked out and left for management to read. On it, he had written the following:
Front desk unresponsive and borderline rude when informed of a water leak on the floor where the ice machine was. I have no idea how I could have been unresponsive or rude when I thanked him for his call and would send up housekeeping to mop up the water. Did he want me to go up to the floor, mop up the water and then go to his room and tell him it was taken care of?
Front desk was unhelpful regarding the Internet. Okay, yes, the Internet was down due to a momentary power outage but unfortunantly I can't reset the server as I don't have access to it. I informed the guest of this and said that Engineering would have to reset it in the morning.
A wake up call in a neighboring room woke him up at 4am. Looking at the wakeup call log and to see who's in house, I determine that it was a wake up call for a MEPs room. A wake up call that was set long before I ever got to work.
This guy and woman comes through my line with a lotion and another item. Cue script format:
Cast:
Me: newbie cashier that's learning
WG: Weird (VERY open) Guy
SL: His sidekick lady, she didn't say anything, but I wanted to name her since she was with him
*they walk up to my register*
Me: *does whole spiel of asking how they are doing and if they found everything they were looking for* *smiles politely while scanning items*
WG: We sure did! Hey, what do you think of this smell? *picks up said bottle of lotion while I grab a bag to put items in*
Me: I like it, I bought a hand sanitizer in that scent not too long ago *pulls out hand sanitizer from pocket to show* (yes, I do use hand sanitizers periodically while I'm on the register)
WG: Can I see that?
Me: Um, sure *hands it to him*
WG: *opens it and smells* I think it smells good, but what do you REALLY think about it? You don't have to be biased. Here, smell it and tell me what you think of it
Me: All right *takes bottle and opens cap to smell it*
WG: *Says this as I'm inching the bottle closer to my nose* We should watch her reaction.
Me: *sniffs* Yes, I think it smells really good *smile smile*
WG: Would you recommend this for a teenager? Wait, how old are you?
Me: I'm 24
WG: Oh, you're too old, Hey *stops the cashier working next to me*, do you think a teenager would like this?
I am not sure on how I should take that...lol
This first one is in script form.
J, my boss, is standing behind the counter when an elderly lady (EL) approaches her wielding a pack of 4 children's books written by a well known author.
EL: Excuse me, can I buy just one of these books? I don't want the others.
J: No, sorry m'am, we can only sell those books as a pack. We have other individual versions that you can buy! *happyhappy*
EL: *raises voice* But I want this one! Why can't you sell it to me by itself?
J: We're not allowed to m'am and we wouldn't be able to sell the pack then, because a book is missing.
EL: Well, replace the missing book with another copy of it!
J: M'am, we are not allowed to sell the books in that pack individually. Would you like me to find the other version of that book for you?
EL: *explodes* I WANT THIS ONE OUT OF THE PACK WHY WON'T YOU SELL IT TO ME YOU CAN FIGURE OUT WHAT TO DO WITH THE REST RAGERAGERAGE.
J: M'am, we cannot and will not remove the book from that pack and sell it to you as we are not allowed to. I can still find you the same book that is not part of a pack though.
EL: WELL I DON'T WANT YOUR BOOKS RAWLRAWLRAWLRAWL *slams pack on counter and marches out*
J: *NO U face*
I understand some shops may be willing to split a book pack up but we don't/can't. Rules are rules, lady.
To the SIBS customers,
I like you (well, most of you.) Honestly. You're normally pretty fun to be around BUT. Do you know what personal space is? I don't mind if you want to stand behind me while I hunt down a book for you but if you stand so close I can feel your breath on my neck, you will get a 'PERSONAL SPACE IS SRS BZNS' frown and I will move away from you a little. This is not your cue to close the gap again.
- Mood:weird
What gets me most is that the customer starts ranting about how unfair it is, and then he pulls the military card. "I'm retired military with this this and this wrong with me! I'm too weak to carry books! You should have the eBooks available!"
I appreciate what you've done for our country and it's wonderful that you're back stateside, safe and sound. But just because you tell me you're military doesn't mean I'm able to create an eBook for your device out of thin air. It's just not possible.
He was nice enough, but why do people feel the need to use the military sympathy excuse and think it'll get them somewhere? At the most it might get them a discount, but I can't give you something we don't even have. It just doesn't work that way.
- Location:Work
- Mood:tired
- Music:"How the other Half Lives"~Thoroughly Modern Millie, Sutton Foster
Customer: I WANT the greatest discount, and you HAAAAAVE to tell me which coupon to use. (No, I'm not exaggerating. She really did drag out the word "have".)
Manda: Okay ma'am. Let me see what you have.
Customer: Well I have a 20% coupon, and a $25.00 off coupon.
Manda: Well ma'am, the 20% coupon would save you a little over 26 dollars.
Customer: And the 25 dollar off coupon. Manda: It would save you $25.00. Customer: *scoff* So which is greater? What are you trying to tell me?
I'm going to go run with scissors now. Excuse me...
Yesterday, I stopped in for breakfast after doing some stuff. It was close to 11 am, not lunch rush, but not breakfast rush either. Maybe half the tables had people seated.
There's a party of 10 people (I heard this twice) waiting to be seated. In all the Bobs' I've been to, the seating seems to be fairly tight. Trying to find a place to put 10 people at a single table would be a bit of a challenge -- not impossible, but challenging.
The 10 people are milling around and I can tell they're getting grumpy. The hostess sees me come in and comes around the crowd to ask me "how many?" I tell her one, and she takes me around the cluster to one of their little two-person booths. She seats me in the first row, close enough that I can hear what's going on. The party leader actually bitches about them not having a table ready and throws me in as a footnote, the fact that I was seated ahead of the people clot.
Eventually, they were seated way back in the corner, blissfully segregated from the rest of the customers.
I don't understand what the big deal is -- BE doesn't seem like they have seating flexibility for groups like that, and when it took longer than 11 seconds to set up, they went crazy. I don't know how long they were waiting, but it couldn't have been too long because the place wasn't *that* busy.
- Location:Couch
- Mood:good
- Music:Mythbusters w/ Jessi :)
I got to work today and one of the cashiers was upset that she'd taken a bad check. The customer had written a check at the grocery store, got away with it, then went to the cigarette store (different building, same owners) and tried to write another one. The cigarette store cashier asked our manager to call the bank since it was a very low check number and we've been burned several times before. He did, and the bank said that the account in question had been closed for some time.
So I put the name and account in the computer so the registers will not accept any more checks by the woman, and I think it's the end of it. I was wrong. The same woman came back to the cigarette store after I'd relieved the day-shift cashier and tried to write another check. I recognized the name because I'd thought it was really pretty and unusual, so I told her "I'm sorry, this won't go through. Our manager called the bank this morning and they said the account was closed."
Her response--"Oh, I didn't think you'd know about that." Then she laughed and drove away.
So she came back to the same small store who refused to take her check once, and came back only five hours later? And thought she'd get away with it?
I had the opening shift at my deli this morning. It was slow and everyone was really nice (big surprise) until about 12:30pm one of our regulars came in. I personally haven't served him very much but I do know that he usually comes in on Sundays. Script format because it's kind of funny.
Me:Hi! Can I get you anything?
Him: Good afternoon. *staaaaaares at me*
Me:...what can I get for you?
Him: Good afternoon. *MOAR STARING*
Me: Good...afternoon?
Him: >:O No one says good afternoon anymore.
Me: ....
Okay, nobody but him says 'good afternoon' anymore so he has to kind of force me into saying it? -_-; Most customers are happy with a 'Hi, how are you?' or 'Hello, can I help you?' He left no problem after getting his meat.
About ten minutes later a woman came up to the counter. She somehow wanted me to cut her Blackforest Ham perfectly (no 'raggy ends') and place it on the quick sheets in a neat stack BUT I was not allowed to touch it with my gloved hands.
Her: WAIT! Stack them so that the paper folders over them.
Me: Oh! Okay. *goes to fix the meat*
Her: NO, DON'T TOUCH MY MEAT.
Me: o_o I can't fix it if I can't touch it. I can change my gloves again if you'd-
Her: No, I don't want you touching the meat. Just let it fall off the slicer and onto the paper.
Me: ...Okay, this isn't going to work. It's going to fall in a pile-
Her: JUST DO IT THAT WAY.
She wasn't happy with it when I was finished slicing but seriously lady, I do not have telekinesis and if I did? I wouldn't be working in a deli. I'd be a superhero. :P
W: Wife of couple
Me: Me!
*Couple drops their dog off in grooming and I'm cleaning the front doors. It's around 8:15*
W: *heading towards the shopping area* You aren't open yet, are you?
Me: Actually we're open at 8am until Christmas Eve! *smile*
W: Oh. So we can't shop yet?!
Me: Yes. You can. We're open since 8am now.
W: Well! That's not what you said!
She stormed off with her husband in tow. I go back to washing the windows, very confused. They never bought anything and I didn't notice them leave. About 3 hours later, the store was very busy and the couple comes back to pick up their dog.
Me: Hi! Do you have a *savings* card?
W: What's the total?!
Me: Okay. It's $45.
W: *Shoves card in my face* Credit!
Me: Okay, if you could just slide it here, please. *points to pin pad*
W: I don't want to do it. Just do it.
Me: We aren't allowed to anymore, unfortunately. Our registers aren't supposed to have cards run through them anymore.
W: *slides card through at lightening speed, sees that it's asking her questions (credit, debit, or cancel), and just yells* I want credit!
Me: Press the credit button to your left, please.
Anyway, I had to talk her through the whole thing, which I didn't mind because hey, it's my job. It was frustrating because when she saw it was asking her a question, she would look away like it was beneath her to read. Then she decides to talk to my manager later, because her precious puppy wasn't as amazing looking as she thought she should be. She looked really nice I thought. She then tells him that his whole staff were idiots, including the girl that didn't even know when the store opened when they were in earlier.
Recap: working in a university library as a student assistant. So last night, I'm in our back room signing books back in and activating the tattle tape on them. One of my co-workers, A, is out front manning the desk. It's been a pretty slow night, which is why I'm completely surprised to hear someone yell, "I owe HOW much?" I stop and poke my head out the door. A is standing at a computer with a young lady, presumably one of the university's students. She has about ten books on the desk in front of her and an outraged expression on her face.
A: You owe $200 (note, not the real price, but it was around the same amount).
Girl: That's unbelievable! That's crazy! I can't owe that much money.
A: That is what my computer is telling me. If you want to give me your student car, I can look up your account to see why.
Girl: *removes her student card from her purse and throws it at A*
A: Okay, according to what this says, you took about twenty books out over the course of November and all of them went over the due date. You accrued the maximum fee on each one, which is ten dollars. That's why you owe so much.
Girl: But I renewed them! This is bullshit. There's no way I owe that much.
A: Well, even if you renewed them, they were still overdue at the time of renewal. So -
Girl: BUT I RENEWED THEM. THIS IS FUCKING BULLSHIT. I can't pay that! Can't you take it off?
A: I'm sorry, but we can't. The fines were correctly added. Your books were overdue.
Girl: Well I don't have that money right now.
A: Then you can't sign any books out. You need to pay your fees before you can -
At this point, the girl proceeded to shove her whole stack of books at A as hard as she could. Because A was standing behind the computer, they missed her (luckily) but they went flying all over the floor.
Girl: THIS IS FUCKING BULLSHIT. YOU PEOPLE ARE RIDICULOUS. I AM NOT PAYING THAT. I needed those books, but I guess you just want to make me fail. I RENEWED MY BOOKS, I SHOULDN'T HAVE TO PAY!
And then she flounced off... leaving both of us stunned. As far as I know, A wrote a note to the head of the department, but I have no idea what will happen (and doubt I'll be able to find out). This girl was just nuts, though. I know exams are stressful, but sheesh.
- Location:home
- Mood:
curious
I present, for your reading pleasure, a list of Dos and Don'ts. Everyone seems to loooove these sorts of lists (;P) so here we go.
( Oh, hey! A cut! )
- Mood:sleepy
There's a reason our order form says, in big, bold letters, PLEASE INCLUDE A STREET ADDRESS, AS WE CANNOT SHIP TO POST OFFICE BOXES. You know what that reason is? Because we can't ship to PO Boxes. No, really. Not even yours. Not even if your PO Box is special. Not even if you measured it your own self and you're totally sure the package will fit. We can't ship to PO Boxes. Period.
And for God's sake, when I call and ask for a street address, don't scream in my ear about how you never give out your street address, what the hell is wrong with me, am I some kind of crazy stalker or something. We're not going to mail a rabid badger to your house in place of the spice blends you ordered; I promise. If you don't believe me, don't order from us.
Dear Other Mail-Order Customer:
If your credit card is declined, we are not going to ship out your order until you give us a card that goes through. Don't try to sweet-talk me into mailing it out because your new card is in the mail and you totally promise that it'll work. You might be an idiot; I'm not.
Both "Deck the Halls" and "Joy to the World" (well the first verse, the one everyone knows) are Pagan-y without being suspect. "Walking in a Winter Wonderland," "Jingle Bells," "Sleigh Ride," "Let it Snow," and "Baby, It's Cold Outside" are all non-specific and familiar. "Here Comes the Sun" by The Beatles is my "default" Yule song, and Stevie Nicks' version of "Silent Night" has some of the more glaring Christian references removed (for example, she ends every verse with "sleep in heavenly peace" instead of, say, "Christ the Savior is born"). Dar Williams' "The Christians and the Pagans" is also wonderful.
( Link list of actual YULE songs )
For example: I'd really like my relationship to move the next level. We keep talking about it, but he is still fearful. I know he has been hurt, he's apprehensive of being 'trapped' & I completely understand that & I try to make him more comfortable, assuring him that I am in it for the long haul, etc. Is there a spell or ritual that can help him feel more at ease in the situation & perhaps clear his mind to make the situation more favorable for him to make a decision to either propose or make a commitment? I don't want to MAKE him do it. But to bring positive energy to it. Does this make any sense?
EDIT: I got the answers I wanted, somewhere among the comments some of you were actually helpful. I'll be looking for clarity spells for myself online, since no one here could offer one. Thanks to those who actually helped. :)
Page Summary
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customers_suck :: ![[info]](http://l-stat.livejournal.com/img/userinfo.gif)
dorkphoenyx : The Shipping Goddess Rants [+1] - celticpagans :: impchild : myths [+1]
- customers_suck :: elefantswim : Short suck. [+3]
- customers_suck :: lixi_des92 : Things I Will Not Do For You [+12]
- customers_suck :: nightauditguy : The hell? [+9]
- customers_suck :: jellybeanbug24 : This kind of amused me for some reason... [+4]
- customers_suck :: orlee_bird : No, you cannot has. [+6]
- customers_suck :: moviequeen985 : WTF. Definitely not a suck, but a WTF. [+12]
- customers_suck :: willtherebecake : (no subject) [+8]
- customers_suck :: dropkickmanda : "One plus one is...five" [+57]
- customers_suck :: alphawox : Table for 10 please... table for 10 in the corner (?) [+8]
- customers_suck :: dragons_f_wolf : Why would you think that would work? [+7]
- customers_suck :: stangerine88 : Um, WTF: Weird Comes In Two [+37]
- customers_suck :: pinkduck08 : WTF/suck. Gave me a headache. [+20]
- customers_suck :: tsukichibi : (no subject) [+22]
- solitarywiccans :: megzlucee : Tool Consecration [+2]
- customers_suck :: seethingheathen : Things and Stuff. [+44]
- customers_suck :: glorious_spoon : (no subject) [+46]
- solitarywiccans :: hexeengel : (no subject) [+3]
- solitarywiccans :: thatcagedbird : A question. [+29]
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